vTeller Voice Banking IVR

Financial Institution eSuite

vTeller

Financial Literacy

vTeller offers a robust Audio Response solution that provides user-friendly, around-the-clock access to account information from any touch-tone telephone. Free up your staff by handling routine requests like balance inquiries and fund transfers automatically — while your team focuses on higher-value member interactions. Fully hosted, zero on-premise equipment.

Key Features

Smart Menus

Automatically surfaces the menu options each user selects most frequently, reducing keystrokes and making every call faster and more intuitive.

Smart Messages

An add-on feature that enables your institution to deliver customized marketing messages targeted to specific account profiles.

Custom Marketing Messages

Easily create and broadcast custom messages to promote new products, services, and special offers to callers at any time.

Account & Event Alerts

Users choose the alerts they want to receive and can track birthdays, anniversaries, and other events alongside their account activity.

Two-Factor Authentication

An optional add-on module providing heightened security for institutions that require an extra layer of identity verification.

Fully Hosted Solution

Eliminates costly on-premise equipment and seamlessly interfaces with your existing data processing platform — zero hardware to manage.

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